Feedback from previous guests about their experience
76%
liked the resort and would come back again
7.6/10
Very good
Rooms
8.8
Location
7.0
Service
8.2
Dining
8.0
Guest reviews
7.6/10
based on 5 reviews
8.4
8.4/10 based on 538 reviews
Frederick
United States of America,
January
2025
7.8/10
This hotel offers an incredible atmosphere with stunning views of Fukuoka city. The rooms are spacious and well-decorated, and the dining experience was delightful. However, it is quite a distance uphill from downtown, which could be an inconvenience. The facility could use some updates, but the onsen and peaceful environment make up for it.
Rooms
9.0
The room I stayed in provided a sweeping view of Fukuoka city, and the two sides of windows allowed for an amazing panorama. It was spacious and comfortable.
Service
8.0
The service was impeccable, especially with Ms. Kimoto's assistance. However, I noticed they might need more shuttles to accommodate guests better during the week.
Location
7.0
The hotel is on a hilltop, offering breathtaking views, but it's at least 25 minutes uphill from downtown, which can be a hassle if you want to explore the city frequently.
Dining
9.0
The dining experience was exquisite, with a wonderful blend of local and Western cuisines. The chef was dedicated to making sure I enjoyed the Japanese food.
Facilities
6.0
With an onsen facility and a trendy lobby, the amenities were enjoyable though the overall facility needs some updates from the last 30 years.
Charlie
United States of America,
January
2025
7.4/10
I had a wonderful stay at this hotel, which boasts an incredible view and a cozy atmosphere that really enhanced my experience. The onsen was a fantastic touch, providing a perfect relaxing escape after exploring the bustling city. However, the hotel could benefit from more shuttle services and some facility updates, as it feels a bit like it hasn't kept up with the times.
Rooms
9.0
I found the rooms to be spacious and comfortable, offering beautiful views of Fukuoka city. Though I did not opt for the premium options, I felt that the value was well worth every Yen I spent.
Service
7.0
The service was generally impeccable, with attentive staff. However, there was a lack of information regarding the breakfast schedule, which could be improved.
Location
8.0
The hotel is situated on a hilltop, providing breathtaking views, but it is a bit far from the city center. The shuttle service helps, but more options would definitely make it more convenient.
Dining
7.0
Dining at the hotel was delightful with a nice blend of local and Western dishes, though I felt there could have been more variety throughout my stay.
Facilities
6.0
The facilities, especially the onsen, were a standout feature for relaxation, but the overall hotel decor needs a refresh to match its beautiful location.
Allen
United States of America,
November
2024
8.0/10
I had an absolutely wonderful time at the hotel, enjoying its incredible views, spacious rooms, and exceptional food. The atmosphere was modern yet cozy, and the onsen provided a perfect way to unwind after a busy day. However, the hotel is a bit far uphill from downtown, and I'd love to see more shuttle options available during the week to make it easier to get around.
Rooms
8.0
The Japanese room I stayed in offered beautiful sweeping views of Fukuoka city, along with two comfortable beds and nice decor. It was clean and spacious, although a little outdated.
Service
9.0
Service was excellent, especially from Ms. Kimoto, who was fluent in English and incredibly attentive. However, I did think the breakfast schedule could have been communicated better.
Location
7.0
The hotel is beautifully situated on a hilltop, offering stunning views, but it's at least 25 minutes uphill from downtown, making it inconvenient for frequent city visits.
Dining
8.0
Dining was amazing with delicious food that skillfully blended local and western flavors. However, I felt the variety could be improved for each day of my stay.
Facilities
7.0
The onsen facilities were fantastic and really added to the experience, although the overall hotel could use some updates and modernization.
Kim
United States of America,
October
2024
7.6/10
I had the most amazing stay at this hotel, enjoying the beautiful atmosphere and incredible views of Fukuoka. The rooms were spacious and stylishly decorated, but the hotel could really benefit from some updating. The onsen experience was definitely a highlight and offered a serene escape from the city's hustle and bustle. However, it's worth noting that it’s a bit far from central attractions, so plan accordingly if you want to explore downtown.
Rooms
9.0
The Japanese room I booked had a fantastic view of Fukuoka city, providing a beautiful escape with its large windows.
Service
7.0
The staff were all very nice and attentive, but I did notice some lack of information about the breakfast schedule.
Location
6.0
The hotel is quite secluded on a hilltop, which provides wonderful views but it's a bit too far from the city center to walk or easily access nearby stores.
Dining
8.0
I found the dining to be delicious with an interesting mix of local and Western flavors, though it occasionally lacked variety during my stay.
Facilities
7.0
The onsen facilities were absolutely luxurious and a great way to unwind after a long day. However, the overall hotel could use some modern updates.
John
United States of America,
October
2024
8.6/10
The hotel offers a wonderful atmosphere with stunning views of Fukuoka city and a relaxing onsen experience. My room was spacious and cozy, but the hotel could benefit from some updates as certain areas feel a bit dated. The dining was delightful, although it could use a bit more variety. The location is quite secluded, which means it’s a bit far from downtown, but the shuttle service made it manageable.
Rooms
9.0
The room was spacious with amazing views of Fukuoka city, providing a cozy atmosphere.
Service
10.0
The service was amazing, with attentive staff like Ms. Kimoto who was fluent in English and the chef who was dedicated to enhancing my culinary experience.
Location
7.0
While the hotel is a little far from the city center, it offers a secluded experience with breathtaking views, making it feel like a peaceful retreat.
Dining
8.0
The dining experience was delicious, merging local and western elements beautifully, though it could benefit from more variety.
Facilities
9.0
The onsen was a standout feature, providing a relaxing escape after exploring the city.